Privacy Policy

1. Who we are

find is a business data platform for the Out of Home advertising industry, operated by HellOOH LLC ("find", "we", "us" or "our"), [Company address]. This Privacy Policy explains how we collect, use and share personal information when you use find, visit our websites, or when your business contact information appears in find.

For the purposes of data protection law, HellOOH LLC is the controller of the personal information described in this policy.

2. Information we collect

Account information. When you create an account or contact us, we collect your name, work email, company, job title, password, billing details and any other information you choose to give us.

Usage data. When you use find, we automatically collect information such as your IP address, browser and device type, pages and features used, searches, and dates and times of access. We collect some of this through cookies, as described in our Cookie Policy.

Business contact information about professionals. find includes professional information about people who work at brands, agencies and media companies, such as name, job title, employer, work email, work phone, business location and professional profile links. We compile it from public sources, such as company websites, press releases and public professional profiles, and from licensed sources, such as third-party data providers. We do not intentionally collect sensitive personal information about these professionals.

3. How we use it

• To provide, operate and maintain find, including showing business contact information to our customers
• To create and manage accounts, process payments and provide support
• To improve, test and develop find, including the accuracy of our data
• To send service messages and, where permitted, marketing about find, which you can opt out of at any time
• To protect the security of find, prevent fraud and enforce our Terms of Service
• To comply with legal obligations

4. Legal bases (GDPR)

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases:

• Contract: to provide find to account holders under our Terms of Service
• Legitimate interests: to compile and provide business contact information so professionals in the Out of Home industry can find and reach each other, to improve find and to keep it secure. We balance these interests against your rights, and you can object at any time
• Consent: for certain cookies and marketing, where required. You can withdraw consent at any time
• Legal obligation: where we must process information to comply with the law

5. Sharing

We share personal information with:

• Customers: account holders can view business contact information about professionals as part of find
• Service providers: companies that host, analyze, support or process payments for find on our behalf, under contracts that limit their use of the information
• Integrations you choose: such as your CRM, when you connect it to find
• Legal and safety: where required by law or to protect the rights, property or safety of find, our users or others
• Business transfers: in connection with a merger, acquisition or sale of assets

Making business contact information available to our customers may count as a "sale" or "sharing" under some US state privacy laws. You can opt out as described in section 8.

6. International transfers

We are based in the United States and process information there and in other countries where our service providers operate. When we transfer personal information from the EEA, UK or Switzerland, we use appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

7. Retention

We keep account information for as long as your account is active and as needed to provide find, comply with our legal obligations, resolve disputes and enforce our agreements. We keep business contact information while it remains relevant and accurate, and we review and update it regularly. When we no longer need information, we delete or anonymize it.

8. Your rights

Depending on where you live, you may have the right to:

• Access: ask for a copy of the personal information we hold about you
• Correction: ask us to correct information that is inaccurate or incomplete
• Deletion: ask us to delete your personal information, including removing your profile from find
• Objection: object to our processing based on legitimate interests, or ask us to restrict it
• Opt out of sale or sharing: under US state laws such as the California Consumer Privacy Act, as amended by the CPRA, opt out of the sale or sharing of your personal information

To make a request, use our privacy request form or email [privacy contact email]. We will confirm your identity before acting on a request. We will not discriminate against you for exercising your rights. If you are in the EEA or UK, you also have the right to complain to your local data protection authority.

9. Security

We use administrative, technical and physical safeguards designed to protect personal information, including encryption in transit, access controls and monitoring. No system is completely secure, so we cannot guarantee absolute security.

10. Children

find is a business service and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.

11. Changes

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through find. The "Last updated" date at the top shows when this policy last changed.

12. Contact

Questions about this Privacy Policy or our privacy practices can be sent to:

HellOOH LLC
[Company address]
[privacy contact email]